Privacy Policy

Privacy Policy

Last updated DEC 27, 2024

This privacy notice for LandX ('I', 'me', or 'my'), describes how and why I might collect, store, use, and/or share ('process') your information when you use my services ('Services'), such as when you:

  • Download and use my mobile application (LandX), or any other application that links to this privacy notice
  • Engage with me in other related ways, including any support, services, marketing, or events

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with my policies and practices, please do not use my Services. If you still have any questions or concerns, please contact me at info@thelandsx.com.

Summary of Key Points

This summary provides key points from my privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using my table of contents below to find the section you are looking for.

What personal information do I process?

When you visit, use, or navigate my Services, I may process personal information depending on how you interact with landx and the Services, the choices you make, and the products and features you use.

Do I process any sensitive personal information?

I do not process sensitive personal information.

Do I receive any information from third parties?

I do not receive any information from third parties.

How do I process your information?

I process your information to provide, improve, and administer my Services, communicate with you, for security and fraud prevention, and to comply with law. I may also process your information for other purposes with your consent. I process your information only when I have a valid legal reason to do so.

In what situations and with which types of parties do I share personal information?

I may share information in specific situations and with specific categories of third parties.

How do I keep your information safe?

I have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so I cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat my security and improperly collect, access, steal, or modify your information.

What are your rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?

The easiest way to exercise your rights is by submitting a data subject access request, or by contacting me. I will consider and act upon any request in accordance with applicable data protection laws.

Table of Contents

  1. What Information Do I Collect?
  2. How Do I Process Your Information?
  3. When and With Whom Do I Share Your Personal Information?
  4. How Long Do I Keep Your Information?
  5. How Do I Keep Your Information Safe?
  6. Do I Collect Information From Children?
  7. What Are Your Privacy Rights?
  8. Controls For Do-Not-Track Features
  9. Do I Make Updates To This Notice?
  10. How Can You Contact Me About This Notice?
  11. How Can You Review, Update, Or Delete The Data I Collect From You?

1. What Information Do I Collect?

Personal information you disclose to me

In Short: I collect personal information that you provide to me.

I collect personal information that you voluntarily provide to me when you register on the Services, express an interest in obtaining information about me or my products and Services, when you participate in activities on the Services, or otherwise when you contact me.

Personal Information Provided by You

The personal information that I collect depends on the context of your interactions with me and the Services, the choices you make, and the products and features you use. The personal information I collect may include the following:

  • names
  • phone numbers
  • billing addresses

Sensitive Information

I do not process sensitive information.

Payment Data

I may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Razorpay. You may find their privacy notice link(s) here: Razorpay Privacy Policy.

Application Data

If you use my application(s), I also may collect the following information if you choose to provide me with access or permission:

Geolocation Information

I may request access or permission to track location-based information from your mobile device, either continuously or while you are using my mobile application(s), to provide certain location-based services. If you wish to change my access or permissions, you may do so in your device's settings.

Mobile Device Access

I may request access or permission to certain features from your mobile device, including your mobile device's contacts, sms messages, storage, and other features. If you wish to change my access or permissions, you may do so in your device's settings.

Mobile Device Data

I automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using my application(s), I may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID, and information about the features of my application(s) you accessed.

Push Notifications

I may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of my application(s), for troubleshooting, and for my internal analytics and reporting purposes.

All personal information that you provide to me must be true, complete, and accurate, and you must notify me of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit my Services.

I automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use my Services, and other technical information. This information is primarily needed to maintain the security and operation of my Services, and for my internal analytics and reporting purposes.

The information I collect includes:

Log and Usage Data

Log and usage data is service-related, diagnostic, usage, and performance information my servers automatically collect when you access or use my Services and which I record in log files. Depending on how you interact with me, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).

Device Data

I collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

Location Data

I collect location data such as information about your device's location, which can be either precise or imprecise. How much information I collect depends on the type and settings of the device you use to access the Services. For example, I may use GPS and other technologies to collect geolocation data that tells me your current location (based on your IP address). You can opt out of allowing me to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. How Do I Process Your Information?

In Short: I process your information to provide, improve, and administer my Services, communicate with you, for security and fraud prevention, and to comply with law. I may also process your information for other purposes with your consent.

I process your personal information for a variety of reasons, depending on how you interact with my Services, including:

To facilitate account creation and authentication

I may process your information so you can create and log in to your account, as well as keep your account in working order.

To deliver and facilitate delivery of services

I may process your information to provide you with the requested service.

To respond to user inquiries/offer support

I may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

To send administrative information

I may process your information to send you details about my products and services, changes to my terms and policies, and other similar information.

To fulfil and manage your orders

I may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.

To enable user-to-user communications

I may process your information if you choose to use any of my offerings that allow for communication with another user.

To request feedback

I may process your information when necessary to request feedback and to contact you about your use of my Services.

To send marketing and promotional communications

I may process the personal information you send to me for my marketing purposes, if this is in accordance with your marketing preferences. You can opt out of my marketing emails at any time. For more information, see 'WHAT ARE YOUR PRIVACY RIGHTS?' below.

To deliver targeted advertising

I may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.

To post testimonials

I post testimonials on my Services that may contain personal information.

To protect my Services

I may process your information as part of my efforts to keep my Services safe and secure, including fraud monitoring and prevention.

To evaluate and improve my Services

I may process your information when I believe it is necessary to identify usage trends, determine the effectiveness of my promotional campaigns, and to evaluate and improve my Services, products, marketing, and your experience.

To identify usage trends

I may process information about how you use my Services to better understand how they are being used so I can improve them.

To determine marketing effectiveness

I may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

To comply with legal obligations

I may process your information to comply with my legal obligations, respond to legal requests, and exercise, establish, or defend my legal rights.

3. When and With Whom Do I Share Your Personal Information?

In Short: I may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers

I may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for me or on my behalf and require access to such information to do that work. The categories of third parties I may share personal information with are as follows:

  • Cloud Computing Services
  • Data Analytics Services
  • Ad Networks
  • Communication & Collaboration Tools
  • Data Storage Service Providers
  • Payment Processors
  • Performance Monitoring Tools
  • Retargeting Platforms
  • Sales & Marketing Tools
  • Social Networks
  • User Account Registration & Authentication Services
  • Website Hosting Service Providers
  • Testing Tools

I also may need to share your personal information in the following situations:

Business Transfers

I may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of my business to another company.

Offer Wall

My application(s) may display a third-party hosted 'offer wall'. Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in my application(s) and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will be brought to an external website belonging to other persons and will leave my application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account with the relevant reward.

4. How Long Do I Keep Your Information?

In Short: I keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

I will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require me to keep your personal information for longer than the period of time in which you have an account with me.

When I have no ongoing legitimate business need to process your personal information, I will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then I will securely store your personal information and isolate it from any further processing until deletion is possible.

5. How Do I Keep Your Information Safe?

In Short: I aim to protect your personal information through a system of organisational and technical security measures.

I have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information I process. However, despite my safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so I cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat my security and improperly collect, access, steal, or modify your information. Although I will do my best to protect your personal information, transmission of personal information to and from my Services is at your own risk. You should only access the Services within a secure environment.

6. Do I Collect Information From Children?

In Short: I do not knowingly collect data from or market to children under 13 years of age.

I do not knowingly solicit data from or market to children under 13 years of age. By using the Services, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If I learn that personal information from users less than 13 years of age has been collected, I will deactivate the account and take reasonable measures to promptly delete such data from my records. If you become aware of any data I may have collected from children under age 13, please contact me at info@thelandsx.com.

7. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time.

Withdrawing your consent

If I am relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting me by using the contact details provided in the section 'HOW CAN YOU CONTACT ME ABOUT THIS NOTICE?' below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications

You can unsubscribe from my marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that I send, or by contacting me using the details provided in the section 'HOW CAN YOU CONTACT ME ABOUT THIS NOTICE?' below. You will then be removed from the marketing lists. However, I may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.
  • Contact me using the contact information provided.

Upon your request to terminate your account, I will deactivate or delete your account and information from my active databases. However, I may retain some information in my files to prevent fraud, troubleshoot problems, assist with any investigations, enforce my legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email me at info@thelandsx.com

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, I do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that I must follow in the future, I will inform you about that practice in a revised version of this privacy notice.

9. Do I Make Updates to This Notice?

In Short: Yes, I will update this notice as necessary to stay compliant with relevant laws.

I may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If I make material changes to this privacy notice, I may notify you either by prominently posting a notice of such changes or by directly sending you a notification. I encourage you to review this privacy notice frequently to be informed of how I am protecting your information.

10. How Can You Contact Me About This Notice?

If you have questions or comments about this notice, you may email me at info@thelandsx.com

11. How Can You Review, Update, or Delete the Data We Collect From You?

To request to review, update, or delete your personal information, please fill out and submit a data subject access request here